SMHCC Wins Big at Radisson Hotel Group Conference

SM Hotels and Conventions Corp. (SMHCC) properties reap multiple awards during the recently concluded 2024 Radisson Hotel Group (RHG) South East Asia Pacific GM’s Conference held at the Radisson Blu Hotel Cebu last March 25–28.

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From left to right: Park Inn by Radisson Clark GM Christina Dumaraos, Park Inn by Radisson Bacolod and Iloilo Area GM Sherwin Lucas, Park Inn by Radisson North EDSA GM Ann Olalo, Park Inn by Radisson Davao GM Sven Toune, SM Hotels & Conventions Corp. President Elizabeth T. Sy, Radisson Blu Hotel Cebu GM Marko Janssen, SM Hotels & Conventions Corp. Executive Vice President Peggy E. Angeles, and SM Hotels & Conventions Corp. Senior Vice President for Operations Cathy Nepomuceno during the Awards Night.

Park Inn by Radisson North EDSA was voted 2023 Hotel of the Year, beating other properties in the Philippines and Fiji. To be bestowed such an accolade means that the hotel has achieved all its KPIs (Key Performance Indicators) and is a clear testament of the hotel’s steadfast dedication to unaparalleled service excellence, exceptional guest experience, and continuous innovation. 

Furthermore, Park Inn by Radisson North EDSA General Manager, Ms. Ann Olalo was awarded Talent Developer of the Year. This is a category that has just been introduced this year in recognition of General Managers who significantly invest in their team’s growth. As such, the company takes pride in saying that Ms. Olalo is the first recipient of such an award. She was chosen over other nominated GMs in Medan and Batam, Indonesia. The award acknowledges Ms. Olalo’s outstanding leadership in determining, cultivating, and empowering talent within the organization. Inspired by her unwavering commitment to drive the professional growth and development of the hotel’s team members, Park Inn by Radisson North EDSA has established a standard for talent management in the region, showcasing a commitment to the fulfillment of the hotel’s goals and promoting a culture of excellence.

Last but not least, the Radisson Blu Hotel Cebu won the Operational Excellence Award for two years in a row. The award is accorded to the hotel whose exemplary performance across the region exhibits an impressive delivery of all its KPIs (Key Performance Indicators), together with a meticulous assessment of the hotel’s overall portfolio optimisation, brand management, sales and revenue management, conduct of responsible business practices, and the like, with an overall compliance to Radisson Hotel Group’s stringent quality standards.

Gracing the occasion is no less than SM Hotels and Conventions Corp. President, Ms. Elizabeth T. Sy, SM Hotels and Conventions Corp. Executive Vice President, Ms. Peggy E. Angeles, and Radisson Hotel Group Area Senior Vice President for South East Asia & Pacific, Mr. Andre de Jong. Not to mention, Radisson Blu Hotel Cebu GM Marko Janssen, who hosted the three-day conference, Park Inn by Radisson GMs of SM Hotel’s other properties, and all other RHG GM’s from the region were also present.

As one of the country’s major hotel developers, SMHCC is poised to embark succeeding years of innovation, expansion, and multiplication of more hotel properties, giving Filipinos and foreigners alike additional quality accommodation options that suit every occasion and celebration.

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Rod Magaru is an award winning content creator based in the Philippines. He blogs about lifestyle and Entertainment and is known for breaking news on new projects in TV, Movies and reviews of products, hotels and awesome travel tips. He is also a Social media strategist, accepts hosting & speaking engagement. For inquiries email [email protected]